QUALITY & COMPLIANCE
Built on trust. Delivered with rigour.
In healthcare fieldwork, quality isn’t a bonus, it’s a baseline. Our operations are underpinned by industry-recognised standards, robust compliance protocols, and a culture of accountability.
Whether we’re speaking to patients, clinicians or policy stakeholders, integrity comes first.
ACCREDITATIONS & STANDARDS
We are committed to upholding the highest industry standards for healthcare research and data handling:
ISO 20252 Certified
Internationally recognised standard for market, opinion and social research, covering everything from project management to data security.
Cyber Essentials Certified
Government-backed certification to guard against common cyber threats and protect sensitive participant data.
BHBIA Member Organisation
We comply fully with the BHBIA’s Legal and Ethical Guidelines for Healthcare Market Research, ensuring ethical recruitment, informed consent, and responsible data use.
MRS Company Partner
Adherence to the Market Research Society Code of Conduct reflects our commitment to transparency, confidentiality, and participant welfare.
Recruiter Accreditation Scheme Accredited
All our team are MRS AQR RAS accredited to ensure high quality recruitment practices
I actually think that good recruitment isn’t just about finding the right people its about getting them engaged in the research project and ready to take part – if that is done well (which it always is with Acumen) then it makes our job easier, and also makes the whole process run smoothly from a participant process.