PROVEN
RESULTS
Real-world challenges. Real-world impact.
Explore how we deliver high-quality and compliant recruitment across the healthcare landscape. From device testing to complex stakeholder engagement, our experience translates into results.
Chronic Pain Device Testing
BRIEF
A global medtech brand needed real-world feedback on a new wearable for chronic pain management before CE marking.
WHAT WE DID
- Recruited a mix of pain specialists and patients using multimodal outreach
- Conducted moderated usability testing in our healthcare suite
- Captured detailed qualitative data around design, ease of use, and adherence potential
Outcome
The findings directly informed refinements to device ergonomics and instructions for use. The client cited the data as pivotal to regulatory approval.
Engaging Rare Disease Communities
BRIEF
A pharma company wanted to speak with adult patients and caregivers affected by a rare genetic condition.
WHAT WE DID
- Collaborated with advocacy groups and specialist clinics
- Designed a sensitive, ethics-compliant recruitment approach
- Ran in-depth interviews via secure remote platforms
OUTCOME
All quotas were met early, and client feedback highlighted the emotional depth and clinical insight of the interviews.
KOL Insight for Respiratory Market Access
BRIEF
A client developing a biologic for severe asthma needed input from UK-based KOLs on prescribing pathways and market readiness.
WHAT WE DID
- Identified and secured 12 senior respiratory consultants and specialist nurses
- Designed a structured discussion guide in collaboration with client-side researchers
- Hosted a series of 1:1 interviews and a virtual advisory board
OUTCOME
Client refined their market access strategy and reshaped stakeholder materials for greater relevance and resonance.
Vision Impairment Device Usability Testing
BRIEF
A digital health startup sought to test accessibility and usability of their new app for visually impaired users.
WHAT WE DID
- Recruited 18 individuals with varying levels of vision impairment
- Delivered remote task-based testing with screen reader compatibility
- Logged navigation issues, accessibility barriers, and user feedback
OUTCOME
The client redesigned major interface elements and credited the study with enhancing user satisfaction ahead of launch.